CORONAVIRUS NEWS AND UPDATES

|
Blog

A Message from our CEO

As we face the ever-changing landscape of the travel industry, I want to personally reiterate our commitment to our clients. Our company’s core values—We Value People. We Create Value—are the guiding principles we will rely on as we all navigate the evolving COVID-19 situation. Please know that we are here to support you and your travelers as your consultative partner. We hope you will lean on us, our 67 years of experience, our expertise in making reservation changes and securing refunds, and our risk management tools. If there is anything more we can do to help you through this time, please don’t hesitate to let us know.

Sincerely, Mike Cameron

 

Latest Developments

Andavo Travel is closely monitoring the situation to provide you with the most up-to-date information. As part of a global community, our partners from around the world are providing us with constant updates and information. Our goal is to give this knowledge to guide you in advising your clients by providing you relevant and updated information as quickly as possible so that you and your clients can easily make decisions best suited for them.  We value you, the work you do, and we are here to assist you.

Be sure to stay informed so that you can provide your clients with the most recent facts and resources, assisting them in their travel decisions.  The landscape of data is changing very rapidly, and it is essential for you to know what resources are available, in order to provide your clients with accurate information.

Below are some resources and links to help you stay up to date on the current situation, and to help keep your clients informed.

The following are alerts and guidelines outline by the CDC for information for travelers:

CDC recommends that travelers avoid all nonessential travel to China, Iran, most European Countries, and the United Kingdom and Ireland, with restrictions on entry to the United States.

CDC recommends that travelers avoid all nonessential travel to without restrictions on entry to the United States.

CDC recommends that older adults or those who have chronic medical conditions consider postponing travel to the following destinations Global Outbreak Notice.

 

Airlines:  Cancellations & Change Fees

Changing or canceling travel to non-risk destinations is still potentially subject to fees, however additional waiver policies for travel booked this month were introduced this week by Delta, United, and American.

 

Cruise Lines:  Credits & Vouchers

With travel implementations and destinations changing rapidly, Princess and Viking cruise lines have temporarily suspended operations; however, vouchers and credit options are available.

 

Tour Operators:  Travel Updates

 

Hotel and Resorts:  Reservation Changes or Cancellations

 

Rail Carriers:  Travel Updates

 

Virtuoso

Access the latest updates from preferred partners and other helpful resources.

 

Travel Insurance

Be sure to check our preferred travel insurance partners’ websites.

 

Additional Resources

 

Information provided by the CDC as of March 25, 2020, and is provided for general information purposes only. It should not be construed as legal advice. Andavo Travel does not provide advice or recommendations on the prudence of travel to an affected location. We do, however, seek to provide pertinent information, allowing businesses and travelers to make informed decisions regarding their travel.  

 

 

 


<  Back to List