ONLINE
SERVICES
Our best-of-breed, online services
give you access to the most powerful
technology in the travel industry. By
employing one of our preferred online
booking solutions, you can easily
pre-program your corporate travel
policies and instantly gain greater
control of your corporate travel
program. Online booking gives
you the freedom to make travel arrangements
that best fit with your busy schedule.
Yet, unlike other online portals
available to the general public,
our booking solutions give you access
to professional travel searches and
services, and ensure compliance with
corporate policies.
Although we can implement and support
any online booking solution, we recommend
the use of either GetThere or RESX
to support your travel needs as well
as your corporate travel policies
and procedures.
GetThere and RESX provide the following
advantages:
- Travelers can book reservations
24/7
- Lower transaction fees
- Simultaneously search for air,
car and hotel availability
- Preferred vendors can be pre-programmed
into the site
- Greater control over traveler
preferences and options
- Comprehensive fare search, including
discount and airline websites
- Two year archives for itineraries
- Searches for web fares
- Provides estimated total cost
of the trip, including air, car
and hotel
- Travel templates
- Ability to make reservations
for more than one traveler at
a time
FULFILLMENT
Our corporate fulfillment systems
provide Andavo Travel clients with
greater flexibility and control of
your corporate travel processes. We
provide several fulfillment services
that result in reduced costs, streamlined
reporting, and unmatched customer
service and support.
Our basic fulfillment services include:
- 24/7 customer service via email,
live online or phone by Andavo
Travel
- Mid-office quality control
- Email notification and wireless
communication of schedule changes
- Exchanges, voids and refunds
- Account management services
- Customized reporting
- Electronic or paper distribution
- Non-refundable e-ticket tracking
- International rate desk faring
