CONCIERGE SERVICES

We know the little things can make a big difference. That’s why we provide customers access to complimentary upgrades, preferred reservation tracking and amenities at qualifying properties.

Our concierge services include:

• Notification to all suppliers of VIP status for upgrades or other special considerations
• Prioritized reservations processing
• Request for pre-check-in with hotels and car rental companies
• Arrangement of meet and greet services at airports and hotel
• Applications for vendor program memberships
• Additional manual quality control of all documents and data
• Reconfirmation of reservations 24-hours in advance of travel
• Preferred seat assignments
• Arrangement of conference room reservations for airline clubs and hotels
• Four Seasons Preferred Agency Program
• Virtuoso benefits and amenities