FULFILLMENT

Our corporate fulfillment systems provide Andavo Travel clients with greater flexibility and control of your corporate travel processes.  We provide several fulfillment services that result in reduced costs, streamlined reporting, and unmatched customer service and support.

Our basic fulfillment services include:

• 24/7 customer service via email, live online or phone by Andavo Travel
• Mid-office quality control
• Email notification and wireless communication of schedule changes
• Exchanges, voids and refunds
• Account management services
• Customized reporting
• Electronic or paper distribution
• Non-refundable e-ticket tracking
• International rate desk faring

 

BookingBuilder Desktop allows Andavo Travel agents to search airline websites as well as online booking engines, such as Orbitz and Expedia, for Internet fares. BookingBuilder gathers the flights and fare information, and shows them in a consolidated display for the agent. It takes the time and complexity out of searching the Internet for lower fares.

COMPLEAT (CPU-Optimized-Mid-Office-PNR-Loading, Evaluation And Testing) is the industry’s newest travel fulfillment automation system. The Reservation Accuracy Reservation Finishing component of COMPLEAT searches for lower fares and better seat assignments, and assists with frequent flyer upgrades and emails customer itineraries, just to name a few of this system’s robust efficiencies.