EFFICIENCY THROUGH CUSTOMIZED AUTOMATION

Voice over Internet Protocol (VoIP)

Our VoIP system gives us endless flexibility to route calls during peak times to ensure we are always available to provide you the highest level of customer service. This system also enables us to guarantee you will not experience an interruption of service during disaster situations or inclement weather.

Flight Stats

We monitor your itinerary while you are traveling to proactively re-route you as needed to help avoid travel delays.  As an Andavo Travel client, we know of any changes to your itinerary as issues arise, and will make alternative arrangements proactively and in real-time.  Our advanced technology, Flight Stats, helps us keep you informed with automated, up-to-the-minute flight change notifications sent to your wireless device.

TAD

TAD (The Andavo Difference) is Andavo Travel’s real-time Customer Relationship Management tool that replaces the manual, paper tracking method.  This tool allows us to efficiently track issues ranging from accounting to customer service to training and much more. 

Four Seasons Preferred Partner and Virtuoso

Our standing as a Four Seasons Preferred Partner and member of Virtuoso means you have online access to complimentary upgrades, preferred reservation tracking and amenities at qualifying properties.