ACCOUNT MANAGEMENT

Effective account management is absolutely critical. Our unique approach extends beyond a simple, daily review of your account. It encompasses the entire scope of all the relationships we manage for our customers. Andavo Travel will assign you a designated account manager who is empowered to do what it takes to ensure a successful travel management program. Account managers will measure, model and forecast your travel patterns to create effective strategies for supplier negotiations, information technology use, service and communication. Below is the process we use to assist in achieving your travel management goals.

Acount Management Process Stages	Results
Strategic Analysis and Planning	Identify savings through process improvement and supplier negotiations
Program Design and Development	Create a business plan for both today and the future
Implementation	Deliver on the savings targets
Measurement and Monitoring	Prove and improve the travel program’s value

Communication

Andavo Travel is committed to your success. We will keep your company, travelers and travel arrangers informed through monthly report analysis, account reviews, faxes regarding dynamic travel issues, monthly newsletters, website information and other communications tools. Keeping you up-to-date is critical to our success.

Management Reporting

Travel administrators are required to make intelligent, cost-effective decisions that protect the bottom line, while still accommodating traveler needs. To be responsive, travel companies must provide clients with timely and accurate data on demand. Andavo Travel uses a comprehensive reporting platform that produces an unlimited number of reports and graphs quickly and efficiently from extensive databases. We can customize reports to meet your preferences. Some examples of the types of reports we can generate for you include:

Accumulation of Year-to-Date Totals
Carrier Detail
Carrier Concentration
Ground Analysis
Policy Code Totals
Market Pair Subtotals
Preferred Properties Total